Exporting iDRAC TSR logs on RHEL9

Recently ran into a issue at work where we needed iDRAC TSR logs for Dell warranty service and getting the racadm command working had conflicting and scattered information online so here is a quick start guide of what worked for me on RHEL9.

Add the Dell Repo

Create repo file:

touch /etc/yum.repos.d/dell.repo

And set content to:

[dell]
name=Dell iDRAC utility repository
baseurl=https://linux.dell.com/repo/hardware/DSU_22.05.27/os_dependent/RHEL8_64/
enabled=1
gpgcheck=0

Note: The RHEL9_64 directory doesn’t exist as of the time of this post

Install the server tools:

sudo yum install srvadmin-all -y

Setup racadm

Once installed you may need to add the Dell directory to your path:

echo 'export PATH=$PATH:/opt/dell/srvadmin/bin' >> ~/.bashrc && source ~/.bashrc

Run racadm

Start a job to collect TSR logs:

idracadm7 techsupreport collect -t sysinfo,ttylog | awk '/^JID_/ {print $3}'

Using the Job ID from the first command you can check on the progress:

idracadm7 jobqueue view -i JID_XXXXXXX

When finished, export the logs:

idracadm7 techsupreport export -f /tmp/tsrlogs.zip

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